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Privacy / Security Policy

Docutriever is committed to your personal privacy and security. In order to provide you with the highest quality service, we must collect, process and use information. At the same time we want to protect the personal and financial information you provide to us. We have prepared this Policy to demonstrate the high priority we place on protecting your privacy and to explain how we may use information about you.

Our Pledge to You

Docutriever recognizes that personal security and privacy is important to you. We want to reassure you that confidentiality is our highest priority, whether you interact with us in person, by telephone, through the mail, by facsimile transmission or on-line.

Recognition of Your Expectation of Privacy

We recognize and respect your expectation of security and privacy for your personal and financial information (“Confidential Information”). We understand the need to safeguard our sensitive information about you within the Docutriever organization. Except as explained below, we will always maintain control over Confidential Information.


1.  How will you use the information collected about me ?
2.  Who has access to my Confidential Information ?
3.  How is the privacy and security of Confidential Information maintained ?
4.  What form of security technology do you use to safeguard my Confidential Information ?
5.  What are Cookies and how are Cookies used ?
6.  Can I reject Cookies ?
7.  Do I have any obligation to maintain security of the Site and my Confidential Information ?
8.  Will I be notified of changes to the Security/Privacy Policy ?

1. How will you use the information collected about me?

Docutriever collects, uses, and retains information about you to help in the development and enhancement of the Service, the Site and the Site User's Area; to understand what services will best meet your needs; and to help administer our business. In addition, certain laws and regulations require us to collect information about you.

Our procedures strive to maintain information about you that is both accurate and complete. We will respond to your requests to correct inaccurate information in a timely manner, should the need arise.

In the event we sell our business, the personal information we have gathered, including Site User name, address and other billing information, will be sold to such purchaser.

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2. Who has access to my Confidential Information?

We will only share Confidential Information (1) when necessary to administer our business; (2) when you request it; (3) when the disclosure is required by, or allowed by law (e.g., subpoena); or (4) in the event Ruby Arc's business is sold or transferred to, or merged into a third party.

We may share aggregated demographic information with our prospective customers. This is not linked to any personal information that can identify any individual person.

If we partner with another party to provide specific services and you sign up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use Confidential Information except for the purpose of providing these services.

We may also use the information we collect to occasionally notify you about important functionality changes to the Site, and new Docutriever services we think you'll find valuable. If you would rather not receive this information, contact us and we will assist you in changing your preferences.

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3. How is the privacy and security of Confidential Information maintained?

We have procedures and security measures that limit access to and disclosure of, Confidential Information to those employees in our organization with a business reason to know of such information. We educate our employees about the importance of confidentiality and privacy of customer information through our internal procedures, processes, and training programs.

We maintain security standards and procedures to deter unauthorized access to the Site User's Area and Confidential Information about you. We update and test our technology to continuously improve the protection of our information about you and to assure the integrity of our information, the Site, the Site User's Area and the Service. The Site is accessed by use of a personalized member identification and password.

As already stated it is sometimes necessary to provide Confidential Information about you to a third party to prepare customer communications. These third parties must agree with us to safeguard our Confidential Information about you and to abide by applicable law.

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4. What form of security technology do you use to safeguard my Confidential Information?

In addition to your a personalized member identification and password, we use Secure Socket Layer (SSL) technology to protect the security of your online information. SSL encrypts your information to avoid the decoding of that information by anyone other than Docutriever. You may check the security of your connection by looking at your browser window after you access our server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. You may also confirm the security by looking at the URL line of your browser. If you have accessed a secure server, the first characters of the Site address should change from “http” to “https.” Some browser versions and some firewalls don't permit communication through secure servers. If you have this type of browser or firewall, you'll be unable to connect to the server and you won't mistakenly transfer information through an unsecured connection. If you cannot access the secure server for any reason, please feel free to contact us and we will assist you in any way possible.

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5. What are Cookies and how are Cookies used?

A Cookie is a piece of data stored on a user's computer when the user visits a website with a web browser. Many websites use Cookies to help improve the user's experience by storing pieces of information about the user's preferences. While some Cookies contain personal information about the website visitor, most only store numbers and codes that serve to correlate a given visitor with preference data stored safely on the website itself.

In order to provide a premium level of service and security to its members, Docutriever will write a Cookie to your computer. There is no personal information about you in any Docutriever Cookie. Cookies will only be used to validate your identity and refer to your preferences stored securely on the Site in order to maintain the most secure communication possible during your visit to the Site.

There may be instances where the Site User is directed to a website outside of the Docutriever domain. Due to system and software limitations we are not able to inform you that you are leaving the Docutriever secure domain. Once you have left the Docutriever secure domain, you may be subject to non-Docutriever Cookies being placed on your computer.

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6. Can I reject Cookies?

Because Docutriever security technology depends upon the use of Cookies to ensure that your computer maintains a safe and secure connection to the Site, you must have Cookies “enabled” within your browser application to access the Site and use the Service. You may set your browser to warn you before accepting Cookies. In this case, you will receive a warning message with each Cookie. If you require assistance in setting up your browser for accepting Cookies or to warn you before accepting Cookies, please feel free to contact us.

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7. Do I have any obligation to maintain security of the Site and my Confidential Information?

Yes. As mentioned, access to the Site, Site User's Area, and the Service is controlled by personalized member identification and passwords. You are responsible for maintaining security so as to prohibit unauthorized access to the Site and Site User's Area or use of the Service. You should immediately notify us of any unauthorized use of your member identification, password, or account or any other breach of security. In addition, you must abide by the provisions of the Terms of Service Policy .

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8. Will I be notified of changes to the Security/Privacy Policy?

If we decide to change our Security/Privacy Policy, we will post those changes on the Site and notify you via email so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

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Your Consent

By using the Site, the Site User's Area, and the Service, you consent, in accordance with the terms of this Policy, to the collection of Confidential Information, as described in this Policy, by Docutriever.

In Summary

We are committed to protecting your security and privacy. We use the information we collect on the Site, the Site User's Area and through the Service to enhance your experience at the Site and to provide the highest quality services. We do not sell, trade, or rent your personal information to others (except in the instance our business is sold or transferred to, or merged into a third party).


The information in this document is effective immediately. This Security/Privacy Policy applies to you and all persons using the Site, Site User's Area and Service on your behalf and covers information obtained in connection with consumer transactions. We reserve the right to change them along with any related provisions at any time.


Any terms not specifically defined herein shall have the meaning set forth in the License Agreement.

“Us,” “we,” or “Docutriever” shall mean Docutriever Technologies, Inc., a Michigan corporation.

“Site” shall mean the installation you are currently using on the Docutriever server and any links, subpages, calendars, email boxes and any and all other content provided to you by and through such server.

The section headings in this Security/Privacy Policy are for convenience only and have no legal or contractual effect

Arbitration is the sole and exclusive remedy for any and all claims between you and us arising hereunder. Substantive issues shall be construed and enforced in accordance with the laws of the State of Michigan. Submission to arbitration shall be by written notice to the Michigan Regional Office of the American Arbitration Association at the address set forth below, with a copy to the opposing party. The parties shall mutually agree upon an impartial Arbitrator. The arbitration process shall be governed and controlled by rules of the American Arbitration Association. Should an arbitration hearing become necessary, it shall take place at Docutriever's premises or at the American Arbitration Association in the office having jurisdiction over Metropolitan Detroit area. Judgment upon an award rendered by the Arbitrator may be entered in any court having jurisdiction thereof.

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